How To Create Rental Application? (Incomplete Without This)
Even the wealthiest of landlords couldn’t afford renting to bad tenants. This is why landlords create rental application and use it to avoid hitting a bad tenant. Some landlords, however, view rental application as just another form to collect some personal details from interested prospects. But it serves a much more crucial purpose. There is a lot more to rental applications than one knows in general. So if you are setting up a rental application, here is what you should know before creating one.
When you create rental application, you should collect all relevant information that can enable you to make an informed decision to either rent to this prospect or not. The next is being fair with your application, following all legal guidelines, and anti-discriminatory practices. Be absolutely informed of the process that with the rental application, you should be able to collect all the relevant information and complying with laws at the same time.
What To Include When You Create a Rental Application?
When you create a rental application, you are required to collect relevant and necessary information from the potential tenants by the means of a Rental Application. In general, a rental application consists of several fields asking for information like
- Personal Information (Name, Age, SSN)
- Current Residence and Previous History
- Detailed Employment Information (Employer Contact Details, Income Documents)
- References (From Current and Previous Landlords)
- Any history of Eviction and Crime
- Additional Details ( No. of pets, Type of Pet, Smokes or Not, No. of Vehicles, etc.)
- Other Occupants
- Consent For Credit Check, Background Verification, and checking references.
- Self Declaration on Accuracy of Information
Rental Application Should Comply By The Fair Housing Rules
Although a Rental Application is not a legally binding document. But, when you create a rental application, whatever goes on it must be in accordance with the Federal Fair Housing Laws. Therefore, you have to be very careful what you ask from a potential tenant and what details you are collecting from them. As per the Fair Housing Laws, you can’t discriminate against these 7 protected classes.
- National Origin
- Family Status
Keeping it in mind, your rental application should not contain anything that concerns discrimination based on these 7 Protected classes. It is always a good idea to review the application before asking the interested renter to fill the application. And if you are not sure about your rental application, better you get it from the experts.
Include Landlord Disclosure on Rental Applications
It is a good practice to disclose a few more important notices on your rental application. These disclosures can include
- What Screening Reports Will Be Run on the Renter? (Credit, Criminal, Eviction)
- The Details of the Company Running the Reports
- How can the Renter Get a Copy of the Reports?
Including these few notices, you are empowering the renter to make an informed decision. Plus if the renter feels uncomfortable with running some of these reports. He can deny on the spot, which will save you time and effort of renting to this tenant.
Furthermore, in some states, it is required by the law that you provide a copy of the report if you are collecting the application fees from the tenant. Furthermore, you are mandatorily required by law under the FCRA Act to provide the copy of the report if you are denying the renter based on this report. Not notifying the negative decision is a violation. So it is always better that the applicant knows how he can request the copy and the process of collecting the report.
Should You Charge Rental Application Fees?
Charging for Rental Application Fees always remains a grey area. Landlords in general are not upfront about the fees and then the applicant assume it to be the landlord responsibility. It is good practice that you inform upfront about the charges.
Processing a Rental Application takes both time and money. You pay for the renter’s background and credit check report. After that, you spend another good time reviewing the application and decide whether or not to rent to the person. Then it completely makes sense to charge rental application fees from an interested renter.
Further, a renter paying for an application is rather serious about renting from you. You can certainly spare yourself from making unnecessary efforts. The main question however, is how much to charge for rental application fees? The Federal Laws govern how much a landlord can charge per applicant at max. Even some states have their own specific rules around rental applications. In essence,
- Most states have no statute on how much you can charge.
- Some states only allow landlords to charge on an actual basis
- The remaining few States have a maximum of $20-$50 threshold
As a good practice, you should charge on an actual cost basis and for the reasonable cost of your time spent in going through the application. You should never ever see rental application fees as a source of some quick revenue.
Furthermore, only charge fees when you actually have an intent to run a background and credit check on the renter. If you have received more than one application and have charged for all of these, it is better to return money for those that haven’t gone through the check.
And if you don’t intend to do it, better get your tenant to agree prior that the application fees are non-returnable. But be mindful of your state laws as you may be legally required to return in case the check hasn’t been performed.
Read: How to make more money out of your rental property business?
Charging Application Fees on Renters already Having a Credit Report
The Wisconsin Landlords cannot charge renters the application fees if they have a credit report less than 30 days old from a company that compiles data and maintains data on a nationwide basis. Landlords from other states can require a fresh credit check on the renters and charge the application fees accordingly. Denying the already available report is for your good as
- The existing Credit Report may have incomplete information which can hamper your decision to rent.
- There are dozens of unreliable websites that offer free credit reports.
- The authenticity of the existing reports will always be under question and it can be easily manipulated.
Renter Charging Back Rental Application Fees
Though it has a very thin probability of occurring with such a renter who charges back on the application fees. The Fair Credit Billing Act allows a person to dispute any charge on the credit card that the person feels is being charged under error.
A renter who has paid the application fees and been denied may feel upset. He may try to issue a chargeback. If this happens the merchant will pull funds out of your account although you have already paid for the service.
Denying Rental Application
Not every application you receive will pass your rental criteria, hence you have to reject them. And it is important to know the actual reasons that you can deny the rental application. Not only can you reject, but you must also learn the right way to refuse or deny a rental application politely.
Reasons For Denying Rental Application
You can deny a rental application doesn’t mean you can reject any application you want. You must have a valid legal reason to do so. This further depends on the state and jurisdiction you are operating in. Broadly, you can deny a rental application for reasons that include
- Incomplete Rental Application (When the applicant is not able to provide the right information)
- False Information
- Unverified Income or Not enough income
- High Debt to Income Ratio
- No Prior Rental History or Unexplained gaps in rental history
- Bad Rental History
- Convicted of a Crime
- Bad References
- Arrears at Previous Rental
- Received too many applications
Apart from these you also deny tenants that smoke or have pets. However, not every state allows denial based on these two. Even denying an applicant based on pets can complicate the situation and make matters worse with the applicant.
Read: How to set up a Rental Application with the right Pet Policy?
How Do You Politely Decline a Rental Application?
When you decline a rental application, it must be conveyed to the applicant politely. Not at all avoid communicating the rejection as it is neither courteous nor legal. Be absolutely respectful of why their application has been turned down. Remember not in any sense or figure, your reasons discriminate against the Fair Housing Act.
In that case you can send a rental application denial letter to the applicant citing the reasons for the rejection along with the background and credit check report that you have received. You can both hand mail or email this letter to the applicant. Along with this you should also consider calling the applicant and convey the rejection.
Why Should You Use an Online Rental Application?
Gone are days when landlords were required to process hard copies of the rental applications. Processing the hard copies is a task in itself. You have to spend a lot more time collecting it, processing the information and then mailing it further for screening. An online rent application can save you from all such unwanted troubles and serves utmost convenience. Everything is under one place.
When you have an online rental application, your renter can fill it online at one place. You can process it from there and the background verification companies can use that digital copy to screen it further. You can even have the interested renter pay the application fees online without any hassle.
Complying With Laws
The Federal laws require you to be fair with everyone when it comes to rental applications. And, if you are using a standard or a free downloadable version from Google, you can encounter problems. Though, you are fine with any rental application be it free or paid unless it contains the bare minimum set of questions.
But there is always a slight chance of occurring liabilities with free unreviewed applications. Think what if your free application asks for some information which isn`t permitted by law? Are you ready for uninvited legal troubles?
So, it is in your best interest to use a trusted online service for preparing rental applications. Get your renter to only fill out an online application which is prior reviewed by the experts.
As a landlord, you must privy to your renter’s personal information. A rental application contains several sensitive information about a renter including their SSN, present address, and phone number. So, it becomes really important for a landlord to store such sensitive information securely.
And, if you use a paper rental application, there are greater chances of exposing this sensitive information. But with an online application, the information is better protected. Furthermore, as per the Federal Disposal Rule of the FACT Act, you must take reasonable measures to protect the information collected from the credit report of the renter from unauthorized access.
When a renter is required to fill out an online rental application, he must fill in all the details required. But if you have a paper application, an applicant may skip on the important details and can submit an incomplete application. This can impair your ability to make a decision. You have to follow up and get all information filled again completely. It will then incur additional time to rent your place.
The Bottom Line
A Rental Application is an important tool in the Landlords kit. And you can’t afford to go wrong with it. Set up the right rental application that is both legally compliant and is detailed enough to collect the required information.
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